FAQs
Moving box hire FAQs
Grouped by the thing you are actually trying to work out.
If your question is not answered here, ring 1800 444 888 and ask. Someone will pick up. You will need your Eircode to order, and the Eircode finder will look it up.
Moving box hire FAQs: ordering
How do I place an order?
Choose your package, pick a delivery date and a collection date, and confirm. The whole thing takes a few minutes.
How far in advance should I book?
About a week before your move gives you room to pack properly. In busy periods, earlier is better.
Can I change my order after placing it?
Yes. Contact us before delivery and we will adjust the package, the dates or both.
Which package suits my home?
Match it to the property you are leaving. If you are between two sizes, size up.
Delivery and collection
Where do you deliver?
Across Greater Dublin. If you are right on the edge of the area, check with us before ordering.
Do I need to be there for delivery?
Someone does, but it does not need to be you. Tell us the arrangement when you order.
Do you collect from my new address?
Yes. Delivery happens at the old place and collection at the new one.
What if my dates move?
Let us know and we will shift them. Moving dates slip constantly and we plan for it.
The boxes
What are the boxes made of?
100% recycled plastic. They are crushproof, waterproof and built to be carried, which is more than can be said for a damp cardboard box.
Do they stack when full?
Yes, the modular shape is designed for it. Stacking is how you keep floor space while you pack.
What comes with them?
A dolly and contents cards on every order, so you can move a full stack in one trip and know what is inside each box.
Do I need to clean them before collection?
Just empty them. Cleaning is our job.
Storage and business
Can I store things between moves?
Yes. Store by the box or by the item for as long as the gap between your dates lasts.
Do you handle office moves?
Yes, business crate hire scales from a small office to a full floor, with delivery scheduled around your working day.
Do you offer student storage?
Yes, summer storage with collection from Dublin student accommodation. Booking runs on our dedicated student site.
How are business moves invoiced?
Invoiced rather than paid up front, with purchase orders accepted where your finance team needs one.
Question answered?
If that cleared things up, the next step is picking your package and dates. If not, the phone is quicker than another paragraph.