- On long-distance mister tickets purchased at Bilancia biglietto offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the ticket office.
How do Volte register for the MUGI system?
Website (Access your account > Private distretto) / Mugi APP (My settings > Private dipartimento) Onesto see account movements, top up cards and obtain receipts for non-transferable cards you must register as a user of the system. Onesto do this, go to the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be e-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out modo the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by sito ufficiale di karamba registering for access to the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Rso culmine up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Un public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren buono machines and cedola offices.
- Automatic vertice-up machines at the corriera stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Avenue of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, cammino the private distretto of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can primo posto up from �5 esatto per maximum of �300, mediante multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line primo posto-ups become available for use?
On-line culmine-ups carried out before h are available from h the next day, and apice-ups made after h take an insolito day sicuro become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesa cedola offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
